Customized System Development
With years of experience and our diverse expertise in automation environment, we are able to provide customized IT system development. Due to the nature of the process manufacturing environment, there are no readily available off-the-shelf solutions. As the leading experts in system development, we listen to and understand the needs of our customers. Using IT, we are able to innovate cost-effective solutions that are suitable for you. We understand that requirements for individual sites vary, that is why we have adopted this systematic approach to develop suitable solutions for our customers.
Most of the project that we developed has benefited our clients in the following areas:
The following are examples of successful implementation of projects for our automation clients:
"Automated Label Printing System" (Compliance)
Situation:
A client is tracking controlled items using manually written labels. They include in the labels, the tracking number and other vital information to carefully identify each individual item. Human error, lack of control and inefficiency due to rework are the common issues encountered with this method of operation.
Solution:
We provided our client with a system that enables them to generate print-out labels effectively. The system is web-based and pre-programmed with selections of commonly used settings to facilitate easy usage. Additionally, the system also reads total number of print-outs and last print date for tracking purposes.
Results:
This solution provided our client greater control over the label printing process for their controlled items. This solution also eliminates human error issues which they were facing and significantly improved their efficiency and resource allocation by eliminating rework which translates to greater cost savings.
"Asset Management System" (Compliance)
Situation:
A client needed to manage the state of use & life span of their hoses and equipment. This is vital for both auditing and manufacturing purposes to prevent incompatible hoses to be used which would lead to contamination and manufacturing losses. The existing method of operation is by labeling their hoses manually which is not reliable.
Solution:
We provided our client with a management system that keeps an electronic logs of individual hoses' and equipment's overall status. This system comes with a tamper-proof e-signature feature that ensures the integrity of the tracking logs. Users also receive automatic notifications when their hoses and equipment are due for maintenance.
Results:
This solution provided an effective tracking system which our client can greatly rely on and effectively reduce the chances of contamination during their manufacturing process.
"File Transfer Wizard" (Resource Management)
Situation:
A client has an isolated Process Control System ("PCS") network where data and information are transferred to and from frequently. Their existing method of transferring files is via USB and other external devices which increase the risks of infecting their isolated PCS network with virus.
Solution:
We provided our client with a web-based system to facilitate the intranet transfer of files to and fro the isolated PCS network which can be accessed remotely. All files that are uploaded via the web-based system will be scanned with an antivirus application.
Results:
This solution provided our client a secure method of transferring files and eliminated the risk of infecting their isolated PCS network with virus. This solution also provided more control to our client by having a centralized system to facilitate the transferring of files within their internal networks.
"Change Tracking System" (Cost Effectiveness)
Situation:
A client has an existing method of tracking project updates and changes using spreadsheets. Every update and change has to be reviewed and approved by a Change Control Board. This existing method allows everyone to edit the spreadsheets which resulted in inconsistencies and tampering of the tracking documents.
Solution:
We provided our client with a centralized change tracking system using Microsoft SharePoint. Users are now required to submit a change request to managers or change request owners who would need to review and approve the request before they are given permission to apply any changes on the tracking documents.
Results:
This solution resolved the inconsistency and tampering issues encountered and improved our client's efficiency and accountability by ensuring that every submitted change in their organization is recorded and stored in a centralized database where it can be tracked and monitored.